Refund policy
Refund & Return Policy
Effective Date: 12 September 2026
At The Quiet Wardrobe, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return in accordance with the terms below.
1. Return Window
You may request a return within 5 days of receiving your order.
Return requests submitted after the 5-day period may not be accepted.
2. Return Eligibility
To be eligible for a return, the product must:
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Be unused and unworn.
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Be unwashed and unaltered.
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Be in its original condition.
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Have all original tags and labels attached.
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Be returned with its original packaging, where applicable.
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Not have any stains, damage, odors, or signs of use.
Products that do not meet these conditions may not be eligible for a refund.
3. No Return Charges
The Quiet Wardrobe does not charge any return processing or restocking fee.
If your return is approved, you will receive a refund for the eligible amount in accordance with this policy.
4. Damaged, Defective or Incorrect Products
If you receive a product that is:
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Damaged
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Defective
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Different from the product you ordered
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Incorrect due to an error on our part
please contact us within 48 hours of delivery with photographs/videos of the product and packaging.
After verification, we will provide an appropriate resolution, which may include a replacement, exchange, or refund.
5. Returns Due to Change of Mind or Incorrect Size
Returns requested because of a change of mind, incorrect size selection, or personal preference will be accepted only if the product meets all return eligibility requirements and the request is made within the 5-day return window.
Return shipping arrangements and costs may apply in such cases, where applicable.
6. Refunds
Once we receive and inspect the returned product, we will notify you regarding the status of your refund.
If the return is approved, the refund will be processed to the original payment method or through another appropriate payment method.
The time taken for the refund to appear in your account may depend on your bank or payment provider.
7. Exchanges
If you would like to exchange your product, please contact us within 5 days of delivery.
Exchanges are subject to product availability and the product must meet the return eligibility requirements.
8. Non-Returnable Products
A return may be rejected if the product:
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Has been worn or washed.
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Has been altered or modified.
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Has stains, damage, or visible signs of use.
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Is missing its original tags or labels.
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Has been damaged after delivery due to customer use or handling.
9. How to Request a Return
To request a return, contact us at:
Email: hello@thequietwardrobe.in
Please provide:
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Your order number
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Your name
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Product name
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Reason for return
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Photos/videos, if applicable
Our team will review your request and provide the next steps.
10. Return Inspection
All returned products are subject to inspection before a refund or exchange is approved.
Submitting a return request does not automatically guarantee approval. The product must meet the eligibility requirements described in this policy.
11. Policy Changes
The Quiet Wardrobe reserves the right to update or modify this Refund & Return Policy when necessary. Any changes will be published on this page.
Contact Us
The Quiet Wardrobe
Website: thequietwardrobe.in
Email: hello@thequietwardrobe.in